Fraud & Identify Verification

Protect your business from fraud with automated identity checking solutions


Centrix SmartID with optional biometrics provides a secure, streamlined way to digitally verify the identity of your customers.

Whether you have an obligation to meet AML/CFT (Anti-Money Laundering / Counter Financing of Terrorism) New Zealand legislative requirements, or are worried about levels of online application fraud, SmartID can help.

SmartID provides you with a safe and reliable way of automating customer identity verification – and optional biometrics provides your customers with the ease of completing a reliable identity verification process from the comfort of their own home or on their smartphone.

You can also customise SmartID with your company’s logo and branding to create a seamless user experience for your customers (additional cost applies).

We offer no joining fees and no ongoing annual fees. Pay only for what you use with our competitive pricing, which can be tailored to meet your individual needs.

  • Fast onboarding of new customers
  • Option to include biometrics, or simply use for data verification on its own
  • Protection from fraud
  • Improve efficiency with automated checking
  • Say “yes” to customers quickly
  • Assists with AML/CFT compliance
  • Includes PEP / Sanctions list
  • Personalised experience with your branding & customisable rule set

How SmartID with biometrics works

We use several sophisticated biometric tools to verify your customer’s identity electronically.

1. ID Authentication

Starting with a photograph of a Government issued identification document (passport, driver’s licence etc), SmartID with biometrics intelligently reads the photograph.  Our software landmark tests the document – cross-referencing authenticity marks, and digitises any text in the image like name, date of birth, etc.

We can also capture the data on the identification document and push that through into your online application form for a truly seamless customer onboarding journey – minimising customer keystrokes.

2. Verification

The customer performs a liveness test to ensure we are biometrically matching against a real person, not a photo.  SmartID verifies the person is who they say they are against the photograph of their identification document using biometrics, and that the data is correct against official data sources.

3. Confirmation

SmartID will confirm if the ID verification has been successful, and if not, which components need to be retried.

For further information about SmartID or to arrange a demo call us on 0800 236 874, contact your account manager or email